Attuned Coverage
Help patients get covered.
And stay covered.
Attuned Coverage helps patients prepare new Medicaid applications and renewals through AI-powered voice and chat, with enrollment-team review before submission.
Your team, in the picture.
Patient forms
Working through household information.
Continue preparation
Answers and supporting documents are ready for navigator review.
Review the prepared application
A supporting document needs attention before preparation can continue.
Help resolve the missing document
Preparation is complete. The navigator can review the packet next.
Review the prepared application
Gathering supporting documents.
Continue preparation
Working through contact information.
Continue preparation
What this makes possible
Less repetitive work.
More room for human expertise.
Fit to your workflow
Map new applications and renewals to your state's forms, your patients and your enrollment team.
In your patients' languages
Patients use an AI assistant at home or in a clinic to work through questions and supporting documents in multiple languages.
One navigator, many patients
Support multiple patients preparing applications or renewals in parallel. Staff review the information and supporting documents before submission.
Fit it to your organization
Your workflows.
Your rules.
A useful solution fits the people, protocols and systems already doing the work.
Your state and forms
Set up the application and renewal forms and submission route for your state and organization.
Your navigator team
Review, exceptions and follow-up built around your team.
Your integrations
Start standalone, then connect to Epic and FAM in phases.
Follow the work
A clear path. Even when something is missing.
Follow the main path, or explore how missing information comes back to the right people.
ready?
Add what’s missing, then return to preparation.
Patient
Start an application or renewal
Identify a new Medicaid application or an existing coverage renewal, then confirm the information and permissions needed to begin.
Patient + Coverage
Prepare answers and documents
Help patients work through the questions and gather the forms and supporting documents needed for review.
Patient + enrollment team
Resolve missing information
Missing information is flagged so the patient and enrollment team can resolve questions or gather additional documents before submission.
Enrollment team
Review with a navigator
A navigator reviews the information and signatures, identifies anything missing, and helps resolve questions before submission.
Enrollment team
Submit through the agreed route
After review, the enrollment team submits the application or renewal through the agreed state process.
State agency + enrollment team
Decision and follow-up
The state agency determines eligibility. Your enrollment team follows up on requests and records the outcome in your existing process.
Shaped around your state and team. Enrollment staff review before submission; the state agency determines eligibility.
See the potential dollar value
Put a dollar value
on navigator time returned.
Enter renewal cases and navigator time to explore potential capacity value. Coverage retention and revenue are a separate business case.
- Preparation completed
- Cases ready for navigator review
- Net navigator time per case
- Follow-up work and missing documents
Questions worth asking
Your questions, answered.
Does Coverage support new applications as well as renewals?
Yes. Attuned Coverage helps patients prepare new Medicaid applications and renewals. Your enrollment team reviews the information and supporting documents before submission.
Can patients use Coverage at home?
Yes. Patients can use AI-powered voice and chat guidance at home or in a clinic, with enrollment staff available to review the prepared application and help where needed.
Does Attuned Coverage decide eligibility?
No. The state agency determines eligibility. Attuned Coverage helps prepare the application or renewal, and your enrollment specialists review it before submission.
Can we start without Epic/FAM integration?
Yes. Start with standalone preparation and review, then connect Epic and FAM in phases.
Is Medicaid coverage support relevant to hospitals and health systems?
Yes. Attuned Coverage supports enrollment teams in community health centers and health systems as they help patients apply for or renew Medicaid coverage.
On-demand demo
See Attuned Coverage
in action.
Explore AI-guided Medicaid applications and renewals, with your enrollment team overseeing the work.
Watch the demoWatch at your own pace. No form required.