Patient access, reimagined
Better access.
Stronger teams.
Measurable value.
The enterprise AI partner health systems and community health centers trust for patient access. Clinical, Epic and operations experts with voice and text AI, working across your whole organization.
Our footprint
Integrated care at scale is where we started and what we do best.
Health systems and community health centers choose Attuned to run patient access across their hospitals, clinics and specialties.
- Hospitals
- 24
- Care locations
- 1,100+
- Specialties and focus areas
- 1,000+
Health systems and community health centers we serve
The Attuned difference
The technology is
only the beginning.
Patient access is a whole system: the person seeking help, the team receiving the request, and the workflow that gets it done. We work with you on all three.
Help patients reach care.
Reach more patients through voice and chat in the languages they speak, helping them ask questions, find information and connect with the right team effectively and efficiently.
Free your team for work that needs their expertise.
Handle routine patient access requests and give staff clear context for the work that remains, creating more time for complex needs and decisions that require their judgment.
Make the value measurable.
See what better patient access could be worth to your team. Understand the staff time returned, explore the value it could create, and build a clearer business case.
Our solutions
Here's the menu.
You choose. We do it.
Scheduling, routing, medications, MyChart, referrals, results, forms and after-hours coverage, across every hospital, clinic and specialty you run.
Scheduling
Appointments, multi-step scheduling, cancellations and the details that get patients to care.
Triage and routing
Whole-system phone routing, everyday answers and AI call screening.
Medications
Refills, new medication and renewal requests, and status inquiries.
MyChart support
Password resets, username retrieval and authorized proxy access.
Referrals and orders
Referral requests, status checks and insurance approval questions.
Results and messages
Test-result requests and messages for the doctor, with clinical questions reaching the care team.
Forms and intake
Paperwork questions, document uploads and the information teams need before care.
After-hours
Keep the same patient access menu working after the office closes.
Our products
Voice, chat and Medicaid renewal.
One partner behind all three.
Voice
Every call is a chance to help.
Natural conversations that answer, route and complete patient requests, connected to Epic and to your team.
Explore Voice
Chat
A conversation. A clear next step.
Text conversations connected to your patient access workflows, with a clear next step and a clean handoff to your team.
Explore Chat
Medicaid renewal
Make renewal steps clearer.
Patients renew with Ariel in their own words and language. One navigator supports many patients at once and reviews every application.
Explore Medicaid renewalWho we serve
Built around the
people you care for.
Health Systems & Academic Medical Centers
A better front door across your entire system.
Connect patient access across hospitals, clinics and specialties. Bring phone, chat and custom MyChart AI experiences together, with an operating view of the work across your system.
Explore your patient access prioritiesCommunity Health Centers
More patient access. More room to care.
Support patients across languages and channels, with every workflow built around the realities of your frontline team.
Explore community healthEHR integrations
Explore your operating value
Start with your numbers.
Choose Patient Access or Medicaid renewal. Explore staff capacity returned, then add a separate coverage-continuity scenario if it fits your workflow.
Choose a calculator
Patient access capacity
Illustrative starting values
Use one defined call or chat workflow. Include handoffs, exceptions and staff follow-up in your net time estimate.
Your hourly staff cost values the time returned to your team.
A separate financial scenario
Your assumptions · separate from staff time
How coverage continuity is valued
Additional patients keeping coverage = eligible patients expected to experience paperwork-related gaps without Attuned Coverage × the additional share of gaps your scenario prevents. Gross collections potential = those patients × coverage months preserved × collections per patient-month.
A prepared packet is not a confirmed renewal. Consider reach, completed review/submission, continued eligibility and actual collections. Compare payments with the amounts collectible without coverage before estimating incremental cash value.
Start with the outcome that matters to you
What would better
patient access make possible?
Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure.
Let's start a conversation