Patient access, reimagined
Better access.
Stronger teams.
Measurable value.
AI for the conversations that connect patients to care. Clinical, Epic and operations expertise to make it work in your organization.
The Attuned difference
The technology is
only the beginning.
Patient access is a whole system: the person seeking help, the team receiving the request, and the workflow that gets it done. We work with you on all three.
Help patients reach care.
Meet patients through voice and chat in supported languages, with a clear path to staff when a request needs true human attention.
Free your team for work that needs their expertise.
Handle routine patient access requests and make the remaining work clearer, so staff can focus on the needs that call for their judgment.
Make the value measurable.
See what better patient access could be worth to your team. Understand the staff time returned, explore the value it could create, and build a clearer business case.
Our solutions
One partner.
More ways to move patient access forward.
Voice
Every call is a chance to help.
Natural conversations, answering and routing. Expand into the approved Epic workflows that fit your patients and your team.
Explore Voice
Chat
A conversation. A clear next step.
Digital assistance connected to your agreed patient access workflows. Configure channels, language support and staff handoffs for your organization.
Explore Chat
Medicaid renewal
Make renewal steps clearer.
Attuned Coverage guides Medicaid renewal preparation with navigator review. Tailor the rollout, submission or staff handoff to your state and site.
Explore Medicaid renewalWho we serve
Built around the
people you care for.
Health Systems & Academic Medical Centers
A better front door across your entire system.
Connect patient access across hospitals, clinics and specialties. Bring phone, chat and custom MyChart AI experiences together, with an operating view of the work across your system.
Explore your patient access prioritiesCommunity Health Centers
More patient access. More room to care.
Support patients across languages and channels. Start with a practical workflow and build a solution around the realities of your frontline team.
Explore community healthEHR integrations
Explore your operating value
Start with your numbers.
Choose Patient Access or Medicaid renewal. Explore staff capacity returned, then add a separate coverage-continuity scenario if it fits your workflow.
Choose a calculator
Patient access capacity
Illustrative starting values · all editable
Use one defined call or chat workflow. Include handoffs, exceptions and staff follow-up in your net time estimate.
Your hourly staff cost values the time returned to your team.
How this estimate works
Annual hours = monthly cases or requests × share suited to the workflow × completion share × net minutes returned × 12 ÷ 60. Capacity value = hours × loaded hourly cost.
Use measured before-and-after time when available. The starting values demonstrate the calculator; they are not product results.
A separate financial scenario
Your assumptions · separate from staff time
How coverage continuity is valued
Additional patients keeping coverage = eligible patients expected to experience paperwork-related gaps without Attuned Coverage × the additional share of gaps your scenario prevents. Gross collections potential = those patients × coverage months preserved × collections per patient-month.
A prepared packet is not a confirmed renewal. Consider reach, completed review/submission, continued eligibility and actual collections. Compare payments with the amounts collectible without coverage before estimating incremental cash value.
Start with the outcome that matters to you
What would better
patient access make possible?
Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure.
Let's start a conversation