Patient access, reimagined
Better access.
Stronger teams.
Measurable value.
The enterprise AI partner health systems and community health centers trust for patient access. Clinical, Epic and operations experts with voice and text AI, working across your whole organization.
Our footprint
Integrated care at scale is where we started and what we do best.
Health systems and community health centers choose Attuned to run patient access across their hospitals, clinics and specialties.
- Hospitals
- 24
- Care locations
- 1,100+
- Specialties and focus areas
- 1,000+
Health systems and community health centers we serve
The Attuned difference
The technology is
only the beginning.
Patient access is a whole system: the person seeking help, the team receiving the request, and the workflow that gets it done. We work with you on all three.
Help patients reach care.
Reach more patients through voice and chat in the languages they speak, helping them ask questions, find information and connect with the right team effectively and efficiently.
Free your team for work that needs their expertise.
Handle routine patient access requests and give staff clear context for the work that remains, creating more time for complex needs and decisions that require their judgment.
Make the value measurable.
See what better patient access could be worth to your team. Understand the staff time returned, explore the value it could create, and build a clearer business case.
Our solutions
Here's the menu.
You choose. We do it.
Scheduling, routing, medications, MyChart, referrals, results, forms and after-hours coverage, across every hospital, clinic and specialty you run.
Getting care
Between visits
Our products
Voice, chat and Medicaid coverage.
One partner behind all three.
Voice
Every call is a chance to help.
Natural conversations that answer, route and complete patient requests, connected to Epic and to your team.
Explore Voice
Chat
A conversation. A clear next step.
Text conversations connected to your patient access workflows, with a clear next step and a clean handoff to your team.
Explore Chat
Medicaid coverage
Help patients get and keep coverage.
AI-guided preparation for new Medicaid applications and renewals, with enrollment-team review before submission.
Explore Medicaid coverageInsights & reporting
See what’s happening.
Know what to improve next.
Connect patient access activity to your operating priorities, with data and a team to help you act on it.
- Understand demand
- Review outcomes
- Prioritize action
Appointment lookup
- Completed by AI
- 60 requests
- Staff assistance needed
- 25 requests
- Other outcomes
- 15 requests
What’s driving requests that still need staff?
Who we serve
Built around the
people you care for.
Health Systems & Academic Medical Centers
A better front door across your entire system.
Connect patient access across hospitals, clinics and specialties. Bring phone, chat and custom MyChart AI experiences together, with an operating view of the work across your system.
Explore your patient access prioritiesCommunity Health Centers
More patient access. More room to care.
Support patients across languages and channels, with every workflow built around the realities of your frontline team.
Explore community healthEHR integrations
Explore your operating value
Start with your numbers.
Choose Patient Access or Medicaid coverage. Explore staff capacity returned, with renewal casework and a separate continuity scenario for Coverage.
Choose a calculator
Patient access capacity
Illustrative starting values
Use one defined call or chat workflow. Include handoffs, exceptions and staff follow-up in your net time estimate.
Your hourly staff cost values the time returned to your team.
A separate financial scenario
Your assumptions · separate from staff time
Start with the outcome that matters to you
What would better
patient access make possible?
Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure.
Let's start a conversation