Health Systems & Academic Medical Centers
A better front door.
Across your
entire system.
Support patient access across your hospitals, clinics and specialties. Connect high-volume phone, chat and custom MyChart AI experiences, built around the workflows of your health system or academic medical center.
Built around your organization
Connect the entry point to the work behind it.
A patient's request crosses departments, locations, local rules and technology. Your patient access strategy should account for that whole path, from phone and chat to custom MyChart AI experiences. We pair AI with clinical, Epic and operating expertise to help you connect it across your system.
01
Patient access leadership
Understand demand across hospitals, clinics and specialties, alongside the outcomes of answering, routing and enabled tasks. Give leadership a shared operating view.
02
Clinical teams
Agree local protocols and the moments that require staff judgment. Keep exceptions and escalation part of the workflow.
03
Technology teams
Connect phone, chat and custom MyChart AI experiences. Define integrations, accepted workflows and each system's responsibilities with the teams who own them.
Built for system-wide patient access
Across hospitals. Clinics. Specialties.
Bring phone, chat and custom MyChart AI experiences into one patient access strategy. Deploy across your system, with the workflows and local rules each team needs.
A practical path
Your patient access strategy deserves more than another tool.
Attuned pairs conversational AI with clinical and operating expertise. Start with a focused patient access problem, fit the solution to your workflows, and expand where the evidence supports it.
Map patient access across your system
Connect hospitals, clinic locations, specialties and channels around patient needs. Agree the local workflows and measures within that system-wide plan.
Launch with the teams doing the work
Configure and validate phone, chat and custom MyChart AI experiences with the clinical, patient access and technology teams receiving the work.
Build one connected patient access experience
Coordinate deployment across departments, specialties and locations. Use demand, completed requests and staff-time evidence to improve the experience across your entire system.
Our solutions
One partner.
More ways to move patient access forward.
Voice
Every call is a chance to help.
Natural conversations, answering and routing. Expand into the approved Epic workflows that fit your patients and your team.
Explore Voice
Chat
A conversation. A clear next step.
Digital assistance connected to your agreed patient access workflows. Configure channels, language support and staff handoffs for your organization.
Explore Chat
Medicaid renewal
Make renewal steps clearer.
Attuned Coverage guides Medicaid renewal preparation with navigator review. Tailor the rollout, submission or staff handoff to your state and site.
Explore Medicaid renewalSee the potential value
What could this
be worth to your team?
Connect better patient access to the work your organization does and the outcomes you want to improve.
- Patient access requests completed or routed
- Net capacity returned to staff
- Exception handling
- Potential value of staff capacity returned
Enter call volumes, staff time and costs to explore illustrative dollar value.
Start with the outcome that matters
What would better
patient access make possible?
Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure.
Let's start a conversation