Trusted by leaders in healthcare
How Attuned works
24/7 phone coverage without the scramble
1
Start in days with no IT lift
Simply forward a phone line to Attuned and we’ll answer every call instantly. Real-time AI oversight plus human supervision keeps interactions safe and escalates when needed.
2
Make your protocols usable, without overstaffing
Bring us what you already have—the post-its, spreadsheets, scattered SOPs. We distill those rules into live, coachable AI Voice Agent that you can monitor in real time and update in minutes (vs. complex decision trees or costly retraining sessions).
3
Scale automation with guardrails and approvals
Begin with comprehensive coverage and safe routing, then automate appointment requests, medication refills, telephone encounters, and more with EHR integration. Measured, supervised, and approved as you go.
How Attuned works
24/7 phone coverage without the scramble
1
Start in days with no IT lift
Simply forward a phone line to Attuned and we’ll answer every call instantly. Real-time AI oversight plus human supervision keeps interactions safe and escalates when needed.
2
Make your protocols usable, without retraining 40 people
Bring us what you already have—the post-its, spreadsheets, scattered SOPs. We distill those rules into live, coachable instructions for a AI Voice Agent that you can monitor in real time and update in minutes (vs. repeatedly retraining large teams).
3
Scale automation with guardrails and approvals
Bring us what you already have—the post-its, spreadsheets, scattered SOPs. We distill those rules into live, coachable instructions for a AI Voice Agent that you can monitor in real time and update in minutes (vs. repeatedly retraining large teams).
Trusted
Real-time supervision with human escalation
Transparent
Post-call QA, call recordings, searchable transcripts
Reliable
Clear guardrails and customer oversight tools
Oversight & trust
How Lowell Community Health Center went live in 10 days with immediate staffing relief
Lowell CHC partnered with Attuned to deploy its AI Voice Agent. Within 10 days, every call was answered, 10% of workload was offloaded, and abandonment dropped 25%, giving staff immediate relief and surfacing insights to guide long-term automation.
Case Study
100%
of calls answered with no wait
70%+
AI call automation
5X
ROI in year one
Real impact, measurable results
Go live in days
Forward a phone line, no IT lift required
Always on coverage
24/7 coverage with zero hold time (no queue caps)
Patient-safe by design
Real-time AI + human supervision with escalation
Multilingual answering
Converse naturally in the patient’s preferred language
Epic-integrated automation
Expand to scheduling, refills, and call notes
Data analytics and reporting
See intents, outcomes, and trends with recordings and transcripts
