Explore your operating value

# What could better patient access be worth to your team?

Start with your volumes and the work your team does today. Explore the value of staff capacity returned, using assumptions you can change.

Patient outcomes.  
Team capacity.  
**A business case you can explain.**

Explore your operating value

## Start with your numbers.

Choose Patient Access or Medicaid renewal. Explore staff capacity returned, then add a separate coverage-continuity scenario if it fits your workflow.

Choose a calculator

Patient Access Medicaid renewal

## Patient access capacity

Illustrative starting values

Monthly calls or chat conversations  Requests suited to the workflow (%)  Completion among those requests (%)  Net staff minutes returned per completion  Your loaded staff cost per hour ($) 

Use one defined call or chat workflow. Include handoffs, exceptions and staff follow-up in your net time estimate.

Your hourly staff cost values the time returned to your team.

Estimated annual capacity value

**$110,250**

Annual estimate · based on the inputs shown

Staff hours potentially returned / year **3,150**

Time returned creates capacity for your team. Cash savings depend on how that capacity is used.

 **Explore coverage continuity** Optional · model collections protected when eligible patients avoid paperwork-related coverage gaps.

## A separate financial scenario

Your assumptions · separate from staff time

Eligible patients with paperwork-related gaps / year  Estimate without Attuned Coverage; count each person once. Additional gaps prevented with Attuned Coverage (%)  Your scenario assumption; the example does not establish a recovery rate. Average coverage months preserved  Count each coverage-month once within the annual period. Collections per covered patient-month ($)  Use your organization’s collections for a comparable period.

Try an illustrative example Clear inputs

How coverage continuity is valued

Additional patients keeping coverage = eligible patients expected to experience paperwork-related gaps without Attuned Coverage × the additional share of gaps your scenario prevents. Gross collections potential = those patients × coverage months preserved × collections per patient-month.

A prepared packet is not a confirmed renewal. Consider reach, completed review/submission, continued eligibility and actual collections. Compare payments with the amounts collectible without coverage before estimating incremental cash value.

Potential collections protected / year

**—**

Enter your assumptions, or try the illustrative example.

Additional patients keeping coverage **—**

Coverage-months potentially preserved **—**

Gross collections potential, shown separately from navigator capacity. This is not profit or a guaranteed financial return.

No guaranteed recovery rate is assumed. The example is a synthetic scenario, not a customer result.

Read the estimate correctly

## Capacity has value. Cash impact needs a plan.

01

### Account for the remaining work

Use net minutes after staff review, exceptions and follow-up so the estimate reflects time your team can put to work.

02

### Decide how capacity will be used

Time returned may support demand, service quality or staffing choices. The calculator does not assume those hours turn into reduced payroll.

03

### Measure the result after launch

Replace illustrative assumptions with observed workflow data. Patient experience and exception quality belong beside the financial model.

Start with the outcome that matters

## Bring your numbers. Build the case together.

Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure.

[Let's start a conversation](https://www.attuned-intelligence.com/contact/)