Attuned Coverage # Help patients get covered. And stay covered. Attuned Coverage helps patients prepare new Medicaid applications and renewals through AI-powered voice and chat, with enrollment-team review before submission. [Watch the demo](https://www.attuned-intelligence.com/medicaid-coverage/demo/) [Explore the fit](https://www.attuned-intelligence.com/contact/) [Follow the work](https://www.attuned-intelligence.com/medicaid-coverage/#flow) Your team, in the picture. **attuned** Coverage Example data Patient forms All 6 In progress 3 Ready to review 2 Needs a look 1 **Patient 01** Renewal 4/12 In progress **Patient 02** New application 12/12 Ready to review **Patient 03** Renewal 7/12 Needs a look **Patient 04** Renewal 12/12 Ready to review **Patient 05** New application 8/12 In progress **Patient 06** Renewal 2/12 In progress **Patient 01** Renewal In progress **Where they are** Working through household information. Next step Continue preparation Enrollment-team review before submission **Patient 02** New application Ready to review **Where they are** Answers and supporting documents are ready for navigator review. Next step Review the prepared application Enrollment-team review before submission **Patient 03** Renewal Needs a look **Where they are** A supporting document needs attention before preparation can continue. Next step Help resolve the missing document Enrollment-team review before submission **Patient 04** Renewal Ready to review **Where they are** Preparation is complete. The navigator can review the packet next. Next step Review the prepared application Enrollment-team review before submission **Patient 05** New application In progress **Where they are** Gathering supporting documents. Next step Continue preparation Enrollment-team review before submission **Patient 06** Renewal In progress **Where they are** Working through contact information. Next step Continue preparation Enrollment-team review before submission Try a filter or select a patient Replay tour What this makes possible ## Less repetitive work. More room for human expertise. ### Fit to your workflow Map new applications and renewals to your state's forms, your patients and your enrollment team. ### In your patients' languages Patients use an AI assistant at home or in a clinic to work through questions and supporting documents in multiple languages. ### One navigator, many patients Support multiple patients preparing applications or renewals in parallel. Staff review the information and supporting documents before submission. For enrollment teams ## One navigator. More patients moving forward. Support multiple patients preparing applications and renewals in parallel. See progress, help where needed and review each application before submission. - See each patient’s preparation progress - Know which cases are ready for review - Spot missing information and patients who need help Illustrative patients · Preparation in parallel, personal help when needed Fit it to your organization ## Your workflows. Your rules. A useful solution fits the people, protocols and systems already doing the work. - ### Your state and forms Set up the application and renewal forms and submission route for your state and organization. - ### Your navigator team Review, exceptions and follow-up built around your team. - ### Your integrations Start standalone, then connect to Epic and FAM in phases. Follow the work ## A clear path. Even when something is missing. Follow the main path, or explore how missing information comes back to the right people. Illustrative Medicaid workflow Select a step to explore Packet ready? Yes Not yet Patient **Start an application or renewal** Patient + Coverage **Prepare answers and documents** Not yet Patient + enrollment team **Resolve missing information** When ready Enrollment team **Review with a navigator** Enrollment team **Submit through the agreed route** State agency + enrollment team **Decision and follow-up** Add what’s missing, then return to preparation. Patient ### Start an application or renewal Identify a new Medicaid application or an existing coverage renewal, then confirm the information and permissions needed to begin. Patient + Coverage ### Prepare answers and documents Help patients work through the questions and gather the forms and supporting documents needed for review. Patient + enrollment team ### Resolve missing information Missing information is flagged so the patient and enrollment team can resolve questions or gather additional documents before submission. Enrollment team ### Review with a navigator A navigator reviews the information and signatures, identifies anything missing, and helps resolve questions before submission. Enrollment team ### Submit through the agreed route After review, the enrollment team submits the application or renewal through the agreed state process. State agency + enrollment team ### Decision and follow-up The state agency determines eligibility. Your enrollment team follows up on requests and records the outcome in your existing process. Shaped around your state and team. Enrollment staff review before submission; the state agency determines eligibility. See the potential dollar value ## Put a dollar value on navigator time returned. Enter renewal cases and navigator time to explore potential capacity value. Coverage retention and revenue are a separate business case. [Explore Medicaid coverage value](https://www.attuned-intelligence.com/medicaid-coverage/value/) - Preparation completed - Cases ready for navigator review - Net navigator time per case - Follow-up work and missing documents Questions worth asking ## Your questions, answered. Does Coverage support new applications as well as renewals? Yes. Attuned Coverage helps patients prepare new Medicaid applications and renewals. Your enrollment team reviews the information and supporting documents before submission. Can patients use Coverage at home? Yes. Patients can use AI-powered voice and chat guidance at home or in a clinic, with enrollment staff available to review the prepared application and help where needed. Does Attuned Coverage decide eligibility? No. The state agency determines eligibility. Attuned Coverage helps prepare the application or renewal, and your enrollment specialists review it before submission. Can we start without Epic/FAM integration? Yes. Start with standalone preparation and review, then connect Epic and FAM in phases. Is Medicaid coverage support relevant to hospitals and health systems? Yes. Attuned Coverage supports enrollment teams in community health centers and health systems as they help patients apply for or renew Medicaid coverage. On-demand demo ## See Attuned Coverage in action. Explore AI-guided Medicaid applications and renewals, with your enrollment team overseeing the work. [Watch the demo](https://www.attuned-intelligence.com/medicaid-coverage/demo/) Watch at your own pace. No form required.