![Clinic staff and a visitor looking at a tablet together](https://www.attuned-intelligence.com/_astro/clinic-tablet-visit.DBwPUNOG_1fCa4m.webp) Patient access, reimagined # Better access. Stronger teams. Measurable value. The enterprise AI partner health systems and community health centers trust for patient access. Clinical, Epic and operations experts with voice and text AI, working across your whole organization. [Our solutions](https://www.attuned-intelligence.com/#solutions) [Calculate your potential value](https://www.attuned-intelligence.com/#value) Our footprint ## Integrated care at scale is where we started and what we do best. Health systems and community health centers choose Attuned to run patient access across their hospitals, clinics and specialties. Hospitals 24 Care locations 1,100+ Specialties and focus areas 1,000+ Health systems and community health centers we serve - ![Lowell Community Health Center](https://www.attuned-intelligence.com/_astro/lowell-community-health-center.BfUQeGiX_1DuuLR.webp) - ![Brockton Neighborhood Health Center](https://www.attuned-intelligence.com/_astro/brockton-neighborhood-health-center.D8cLfriD_6JBh6.webp) - ![Family Health Center of Worcester](https://www.attuned-intelligence.com/_astro/family-health-center-of-worcester.BUllmFQ6_1FxroL.webp) - ![HealthFirst Family Care Center](https://www.attuned-intelligence.com/_astro/healthfirst-family-care-center.DzH3tK_N_4wxns.webp) - ![Charles River Community Health](https://www.attuned-intelligence.com/_astro/charles-river-community-health.BW9C-0-X_27IUhj.webp) - ![Hilltown Community Health Center](https://www.attuned-intelligence.com/_astro/hilltown-community-health-center.ChcFagi4_1yK519.webp) - ![Holyoke Health](https://www.attuned-intelligence.com/_astro/holyoke-health.2ew_tva6_Z155uBB.webp) - ![Community Health Center of Franklin County](https://www.attuned-intelligence.com/_astro/community-health-center-of-franklin-county.CK8UsIhE_Z1XIizm.webp) - ![Duffy Health Center](https://www.attuned-intelligence.com/_astro/duffy-health-center.sOExrFz8_D63O5.webp) - ![Southside Community Health Services](https://www.attuned-intelligence.com/_astro/southside-community-health-services.CZDuXSFJ_Z21i4En.webp) The Attuned difference ## The technology is only the beginning. Patient access is a whole system: the person seeking help, the team receiving the request, and the workflow that gets it done. We work with you on all three. ![A medical assistant talking with an older patient using a wheelchair](https://www.attuned-intelligence.com/_astro/medical-assistant-patient.Crf_DCo8_Z1fLiz9.webp) ### Help patients reach care. Reach more patients through voice and chat in supported languages, helping them ask questions, find information and connect with the right team effectively and efficiently. ### Free your team for work that needs their expertise. Handle routine patient access requests and give staff clear context for the work that remains, creating more time for complex needs and decisions that require their judgment. ### Make the value measurable. See what better patient access could be worth to your team. Understand the staff time returned, explore the value it could create, and build a clearer business case. Our solutions ## One partner. More ways to move patient access forward. [### Voice Every call is a chance to help. Natural conversations, answering and routing. Expand into the approved Epic workflows that fit your patients and your team. Explore Voice](https://www.attuned-intelligence.com/voice/) [### Chat A conversation. A clear next step. Digital assistance connected to your agreed patient access workflows. Configure channels, language support and staff handoffs for your organization. Explore Chat](https://www.attuned-intelligence.com/chat/) [### Medicaid renewal Make renewal steps clearer. Attuned Coverage guides Medicaid renewal preparation with navigator review. Tailor the rollout, submission or staff handoff to your state and site. Explore Medicaid renewal](https://www.attuned-intelligence.com/medicaid-renewal/) Who we serve ## Built around the people you care for. [### Health Systems & Academic Medical Centers A better front door across your entire system. Connect patient access across hospitals, clinics and specialties. Bring phone, chat and custom MyChart AI experiences together, with an operating view of the work across your system. Explore your patient access priorities](https://www.attuned-intelligence.com/health-systems/)[### Community Health Centers More patient access. More room to care. Support patients across languages and channels. Start with a practical workflow and build a solution around the realities of your frontline team. Explore community health](https://www.attuned-intelligence.com/community-health-centers/) EHR integrations ![Epic](https://www.attuned-intelligence.com/_astro/epic.BxCULqmB_24Q0NJ.webp) ![athenahealth](https://www.attuned-intelligence.com/_astro/athenahealth.Dw0iMKAj_ZvnzCE.svg) ![eClinicalWorks](https://www.attuned-intelligence.com/_astro/eclinicalworks.DuQ1-a29_ZoFcCa.webp) Explore your operating value ## Start with your numbers. Choose Patient Access or Medicaid renewal. Explore staff capacity returned, then add a separate coverage-continuity scenario if it fits your workflow. Choose a calculator Patient Access Medicaid renewal ## Patient access capacity Illustrative starting values Monthly calls or chat conversations Requests suited to the workflow (%) Completion among those requests (%) Net staff minutes returned per completion Your loaded staff cost per hour ($) Use one defined call or chat workflow. Include handoffs, exceptions and staff follow-up in your net time estimate. Your hourly staff cost values the time returned to your team. Estimated annual capacity value **$110,250** Annual estimate · based on the inputs shown Staff hours potentially returned / year **3,150** Time returned creates capacity for your team. Cash savings depend on how that capacity is used. **Explore coverage continuity** Optional · model collections protected when eligible patients avoid paperwork-related coverage gaps. ## A separate financial scenario Your assumptions · separate from staff time Eligible patients with paperwork-related gaps / year Estimate without Attuned Coverage; count each person once. Additional gaps prevented with Attuned Coverage (%) Your scenario assumption; the example does not establish a recovery rate. Average coverage months preserved Count each coverage-month once within the annual period. Collections per covered patient-month ($) Use your organization’s collections for a comparable period. Try an illustrative example Clear inputs How coverage continuity is valued Additional patients keeping coverage = eligible patients expected to experience paperwork-related gaps without Attuned Coverage × the additional share of gaps your scenario prevents. Gross collections potential = those patients × coverage months preserved × collections per patient-month. A prepared packet is not a confirmed renewal. Consider reach, completed review/submission, continued eligibility and actual collections. Compare payments with the amounts collectible without coverage before estimating incremental cash value. Potential collections protected / year **—** Enter your assumptions, or try the illustrative example. Additional patients keeping coverage **—** Coverage-months potentially preserved **—** Gross collections potential, shown separately from navigator capacity. This is not profit or a guaranteed financial return. No guaranteed recovery rate is assumed. The example is a synthetic scenario, not a customer result. ![Hands working at a laptop](https://www.attuned-intelligence.com/_astro/hands-laptop.CdL-aa6M_2dK3Di.webp) Start with the outcome that matters to you ## What would better patient access make possible? Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure. [Let's start a conversation](https://www.attuned-intelligence.com/contact/)