Community health centers # More patient access. More room to care. Serve patients in the languages and channels they use. Take routine requests off your frontline team, across every site, and give them time for the moments that need a person. [Explore the fit](https://www.attuned-intelligence.com/contact/) [See the approach](https://www.attuned-intelligence.com/community-health-centers/#flow) ![A woman at home during a phone conversation](https://www.attuned-intelligence.com/_astro/patient-phone-home.wsdK3mIW_Z2723hh.webp) Our footprint ## Integrated care at scale is where we started and what we do best. Health systems and community health centers choose Attuned to run patient access across their hospitals, clinics and specialties. Hospitals 24 Care locations 1,100+ Specialties and focus areas 1,000+ Health systems and community health centers we serve - ![Lowell Community Health Center](https://www.attuned-intelligence.com/_astro/lowell-community-health-center.BfUQeGiX_1DuuLR.webp) - ![Brockton Neighborhood Health Center](https://www.attuned-intelligence.com/_astro/brockton-neighborhood-health-center.D8cLfriD_6JBh6.webp) - ![Family Health Center of Worcester](https://www.attuned-intelligence.com/_astro/family-health-center-of-worcester.BUllmFQ6_1FxroL.webp) - ![HealthFirst Family Care Center](https://www.attuned-intelligence.com/_astro/healthfirst-family-care-center.DzH3tK_N_4wxns.webp) - ![Charles River Community Health](https://www.attuned-intelligence.com/_astro/charles-river-community-health.BW9C-0-X_27IUhj.webp) - ![Hilltown Community Health Center](https://www.attuned-intelligence.com/_astro/hilltown-community-health-center.ChcFagi4_1yK519.webp) - ![Holyoke Health](https://www.attuned-intelligence.com/_astro/holyoke-health.2ew_tva6_Z155uBB.webp) - ![Community Health Center of Franklin County](https://www.attuned-intelligence.com/_astro/community-health-center-of-franklin-county.CK8UsIhE_Z1XIizm.webp) - ![Duffy Health Center](https://www.attuned-intelligence.com/_astro/duffy-health-center.sOExrFz8_D63O5.webp) - ![Southside Community Health Services](https://www.attuned-intelligence.com/_astro/southside-community-health-services.CZDuXSFJ_Z21i4En.webp) Our partners ![Commonwealth Purchasing Group](https://www.attuned-intelligence.com/_astro/commonwealth-purchasing-group.BJkYvWrP_fMfGW.webp) ![Community Technology Cooperative](https://www.attuned-intelligence.com/_astro/community-technology-cooperative.BJrteXhE_1ALHdi.webp) ![National Association of Community Health Centers](https://www.attuned-intelligence.com/_astro/nachc.BBkEZ7nj_Z1cKOk7.webp) ![Massachusetts League of Community Health Centers](https://www.attuned-intelligence.com/_astro/mass-league-of-community-health-centers.DIEEiQPH_2j4FAr.webp) Built around your organization ## Start with the realities of your frontline team. High demand, multiple languages and limited time shape everyday patient access. We listen to the people doing the work and build around the patients you serve. ### Patient services Help patients get to the right team through supported voice and digital channels, with assistance for needs that require a person. ### Clinic operations Take routine requests off your staff and measure the work that remains, so they can spend their time on more complex needs. ### Enrollment teams Guided Medicaid renewal preparation and navigator review, built around your state's forms and handoff route. A published customer experience ## Lowell went live in 10 days. Lowell Community Health Center's published story describes an initial launch in 10 days, followed by insights into why patients were calling. [Explore the Lowell story](https://www.attuned-intelligence.com/customer-stories/) Lynn Community Health Center > “Our partnership with Attuned Intelligence has been instrumental in advancing a more consumer-centered approach to care. Their collaboration, innovation, and shared commitment to improving access continue to create meaningful impact for the patients and communities we serve.” **Veronique Maston** > Chief Consumer Officer, Clinical Operations > Lynn Community Health Center A practical path ## Built around the realities of community health. High demand. Limited staff capacity. Complex patient needs. Attuned builds patient access around your patients and your team, across every site you run. 1. ### Listen to the team Identify the recurring requests, patient barriers and local rules that shape patient access at each site. 2. ### Support daily patient access Answer, route and complete patient requests. Validate the experience with the people who receive the work. 3. ### Grow a measurable solution Use demand and workflow data to add integration, digital assistance and enrollment support. The patient access menu ## Here's the menu. You choose. We do it. Scheduling, routing, medications, MyChart, referrals, results, forms and after-hours coverage, at every one of your sites. [### Scheduling Appointments, multi-step scheduling, cancellations and the details that get patients to care.](https://www.attuned-intelligence.com/solutions/scheduling/)[### Triage and routing Whole-system phone routing, everyday answers and AI call screening.](https://www.attuned-intelligence.com/solutions/triage-routing/)[### Medications Refills, new medication and renewal requests, and status inquiries.](https://www.attuned-intelligence.com/solutions/medications/)[### MyChart support Password resets, username retrieval and authorized proxy access.](https://www.attuned-intelligence.com/solutions/mychart-support/)[### Referrals and orders Referral requests, status checks and insurance approval questions.](https://www.attuned-intelligence.com/solutions/referrals-orders/)[### Results and messages Test-result requests and messages for the doctor, with clinical questions reaching the care team.](https://www.attuned-intelligence.com/solutions/results-messages/)[### Forms and intake Paperwork questions, document uploads and the information teams need before care.](https://www.attuned-intelligence.com/solutions/forms-intake/)[### After-hours Keep the same patient access menu working after the office closes.](https://www.attuned-intelligence.com/solutions/after-hours/) See the potential dollar value ## Put a dollar value on time returned. Enter call volumes and staff costs to explore the potential value of capacity returned to your team. [Calculate your potential value](https://www.attuned-intelligence.com/value/) - Requests reaching the right team - Language assistance in supported workflows - Net staff time returned - Navigator preparation and review workload Start with the outcome that matters ## What would better patient access make possible? Bring your patient access, clinical and technology teams together. Explore a focused workflow and a business case you can measure. [Let's start a conversation](https://www.attuned-intelligence.com/contact/)